Privacy Policy

1. Information We Collect

BharatDCIM ("we", "our", "us") collects information you provide directly when you use our services, including:

• Account Information: Name, email address, company name, GSTIN, and contact details when you register or request a demo.
• Usage Data: Data center consumption records, billing configurations, and tenant information you enter into the platform.
• Communications: Messages sent through our contact form or email.
• Technical Data: Browser type, IP address, and device information collected automatically when you visit our website.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our DCIM platform and billing services
• Calculate power tariffs and generate invoices on your behalf
• Respond to your inquiries and provide customer support
• Send relevant product updates and industry insights (with your consent)
• Comply with legal obligations, including GST regulations

3. Data Storage and Security

Your data is stored on secure, encrypted servers. We implement industry-standard security measures including encryption in transit (TLS) and at rest. Access to customer data is restricted to authorized personnel only.

Financial and billing data entered into BharatDCIM is treated as confidential. We do not share your consumption data, tenant information, or billing records with third parties unless required by law or with your explicit consent.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Billing records and invoices are retained for a minimum of 8 years as required under Indian tax law (Income Tax Act, 1961 and GST Act, 2017).

You may request deletion of your account and associated data at any time by contacting us at hello@bharatdcim.com.

5. Third-Party Services

We use the following third-party services:

• Formspree: Contact form submissions
• Google Fonts: Typography (Inter font family)

Each third-party service has its own privacy policy governing the use of your information.

6. Cookies

Our website uses minimal cookies for essential functionality only. We do not use third-party tracking cookies or advertising cookies. Session cookies are used to maintain your login state when using the dashboard.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending you an email.

9. Contact

For privacy-related inquiries, contact us at:
hello@bharatdcim.com